Thank you for choosing House of Memoriez Photography for your photography needs. We understand that circumstances may arise which require the cancellation of your booking. Please review our cancellation and refund policy below:
- Upon booking our services, a non-refundable deposit of 70% of the total agreed amount is required to secure your date and time slot.
- In the event of cancellation by the client:
- If the cancellation is made after the booking has been confirmed and the deposit has been paid, no refund will be provided.
- However, we understand that unforeseen circumstances may arise. In such cases, we offer the flexibility to reschedule the photoshoot to an alternate date, subject to the availability of our photographers.
- To request a rescheduled date, please contact us as soon as possible to discuss available options.
- If House of Memoriez Photography needs to cancel or reschedule the photoshoot for any reason, we will make every effort to provide an alternative date that is suitable for both parties. If no suitable alternative date can be found, a full refund of the deposit will be provided.
- Please note that any cancellation or rescheduling requests must be made in writing (via email or written letter) at least 90 days prior to the scheduled date of the photoshoot.
By booking our services, you acknowledge that you have read and agree to abide by our cancellation and refund policy outlined above.
If you have any questions or concerns regarding our policy, please feel free to contact us.
Thank you for your understanding and cooperation.