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Shipping and Exchange Terms

  1. Shipping:
    • We offer shipping services for our products to all locations across India. Shipping costs will be calculated at checkout based on the destination and shipping method selected.
    • Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.
    • Please allow 7-10 days for your order to arrive after it has been shipped. Delivery times may vary depending on your location and selected shipping method.
    • House of Memoriez Photography is not responsible for any delays in shipping caused by unforeseen circumstances such as natural disasters, inclement weather, or shipping carrier issues.
  2. Exchange Policy:
    • We take pride in the quality of our products and strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer an exchange policy.
    • To be eligible for an exchange, please contact us within 2 days of receiving your order to request an exchange authorization.
    • Items eligible for exchange must be in their original condition, unused, and in the original packaging.
    • To initiate the exchange process, please contact our customer service team to obtain a return authorization and further instructions.
    • Once your return is received and inspected, we will process the exchange and ship out the replacement item(s) promptly. Please note that shipping costs for returning the item(s) and for shipping the replacement item(s) may apply and will be the responsibility of the customer.
    • Exchanges are subject to product availability. If the requested replacement item is out of stock, we will provide you with alternative options or issue a refund for the returned item(s).
    • House of Memoriez Photography reserves the right to refuse any exchanges that do not meet our return policy criteria.

By placing an order with us, you acknowledge that you have read and agree to abide by our shipping and exchange terms outlined above.

If you have any questions or concerns regarding our shipping and exchange policy, please feel free to contact us.